TwistedShells Network Services
Privacy Policy
TwistedShells Network Services (TwistedShells Network Services) established the following Privacy Policy
to
demonstrate the Commitment we have for our Clients, Customers, and the Users
accessing our Servers; hereinto known as The Client. This privacy policy governs the manner in which
TwistedShells Network Services uses,
maintains, and discloses information collected from The Client accessing our services.
I. Privacy
TwistedShells Network Services is committed to developing long lasting relationships based on trust. In order to establish this goal,
TwistedShells Network Services will do anything in its power to
ensure that your right to privacy is maintained and protected.
II. Information We Collect
TwistedShells Network Services may request and collect personal information from it's clients in a
variety of ways. Such ways might include online forms for ordering, provisions
of services, and other instances where such information may be needed.
The information collected is personal information that identifies the client. It
includes:
-
Name
-
E-mail Address
-
Address (only if you're ordering paid
services)
-
Phone Number (only if you're ordering
paid services)
-
Account Information (only if you're
ordering paid services)
-
Payment Information (Handled through
bank or paypal)
TwistedShells Network Services also collects information on the
methods The Client uses to access the various services being offered.
This includes, but is not limited to, accessing the websites, control panels,
e-mail servers, and other services. TwistedShells Network Services monitors such
information through the various logs generated by accessing such systems.
III. Log Files
Like most websites, TwistedShells Network Services uses Log
Files. The information stored within these Log Files include the IP
(Internet Protocol) address, browser type, referring/exit pages, Operating
System, Timestamp (Date and Time of visit), and number of clicks. This
information is used for trend analysis, user tracking, demographic information,
and administrative purposes. However, none of the information stored in
these Log Files is linked directed to personally identifiable information.
IV. How We Use This Information
TwistedShells Network Services might use the personally
identifiable information collected by TwistedShells Network Services to contact customers
regarding products, services, and specials offered by TwistedShells Network Services. We
may also use this information for research purposes, regarding the effectiveness
of our website services, marketing, advertising, and sales efforts.
TwistedShells Network Services will not, in any way, share this information with a third party,
either for free or by selling it, unless the customer specifically authorizes
such disclosers.
V. Disclosure Of Information
TwistedShells Network Services may also disclose aggregate,
anonymous data based on information collected from users to potential customers.
In such cases, only statistical information will be disclosed, and personally
identifiable data will be kept strictly confidential. In case TwistedShells Network Services
is sold, the information collected from The Client may be transferred to
the new owner(s). If such is the case, The Client will be notified
prior to such transfer.
VI. Special Offers And Updates
TwistedShells Network Services customers and users will occasionally receive information on products,
services, special deals, and updates from TwistedShells Network Services's Sales, Service,
and/or Billing Departments. These messages are not sent in a "newsletters"
format, but rather as a client-by-client basis. Upon request, the user may
be removed from the list of customers to be notified of new products, services,
and specials. However, for quality of service reasons, all clients will be
notified of any major updates related to the TwistedShells Network Services systems.
VII. Service Announcements
On rare occasions, it is necessary to send out a strictly service related
announcement. If, for instance, our service is temporarily suspended for
maintenance, our customers will be notified at the earliest possible time. These
Service Announcements will be sent to all customers accessing the TwistedShells Network Services
servers/services.
VIII. Legal Disclaimer
Although every effort to preserve a clients privacy is made,
TwistedShells Network Services may be
required to disclose personal information for legal purposes. Such cases might
occur if a good-faith belief that such action is necessary, or as required to
comply with a current judicial proceeding, a court order, or legal process
served on TwistedShells Network Services. In such instances, The Client will be
notified such has occurred as soon as the order is served to TwistedShells Network Services.
IX. Maintenance Of Information
The information provided to TwistedShells Network Services is saved
indefinitely. It may be stored
in multiple databases, directly or indirectly maintained by TwistedShells Network Services.
TwistedShells Network Services
incorporates the highest standards in security to maintain and protect the
confidentiality of the information. While TwistedShells Network Services cannot guarantee that loss,
misuse, or alteration to the data will not occur, we do make every effort to
prevent such occurrences. Any other particularly sensitive, such as Credit Card
numbers, is handled by our Third Party Vendors.
X. Customer Responsibility
The Client is responsible for the security of
The Client's Login and Passwords. This information should be kept in a safe place and not
shared with any other users. The Client should always remember to log out of the
TwistedShells Network Services
server upon completion of their tasks, to ensure that other users cannot access
their personal information. Customers should take this precaution regardless of
location and security of the system used to connect.
XI. Questions
If you have any questions about this Privacy
Policy, the practices of our site(s), or your dealings with TwistedShells Network Services,
you may contact:
Kalpin Erlangga Silaen
Owner
TwistedShells Network Services
Sudirman Tower 19th Floor, Jl. Jend Sudirman Kav. 60
Jakarta Selatan, DKI 12190
mailto:support@twistedshells.com
+6281807018273
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